Satisfaction Guarantee – We’ve Got You Covered!
At IGOTEAT, customer satisfaction is our top priority. We take pride in delivering fresh, high-quality products right to your door, and we stand by the quality of every item we sell. If something isn’t right, we’ll make it right — no questions asked!
✅ What’s Covered by Our Guarantee?
- Spoiled or expired products (contact us within 7 days)
- Products that arrive damaged or broken (contact us within 7 days)
- Items that don’t meet your expectations (contact us within 7 days)
- Stale or poor-quality items (contact us within 7 days)
- Damaged goods during delivery (contact us within 7 days)
If you’re not happy with your order for any reason, just let us know, and we’ll take care of it.
🛠️ How We Make It Right
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Refund: Prefer a refund? We’ll issue it promptly.
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Replacement on Your Next Order: We’ll include a replacement in your next order, if you prefer.
For non-grocery items, you have up to 14 days to request a return, provided the item is unused and in its original condition.
🚚 Issues with Delivery? No Problem!
- Packages that arrive damaged (contact us within 7 days)
- Missing items (contact us within 7 days)
- Delayed shipments that impact product quality (contact us within 7 days)
If there’s ever a problem with your delivery, just reach out, and we’ll fix it.
🤝 Our Promise to You
We believe in building lasting relationships with our customers. If you ever have a concern, we’re here to help. Your happiness is our #1 priority, and we’re committed to providing a shopping experience you can trust.
You can reach us directly through our website’s live chat or by filling out our contact form. We’ll respond as quickly as possible to resolve any issues.
IGOTEAT – Because Your Satisfaction Means Everything to Us!
